Curated by
James Orsini
A multi-hat operator with 40+ years across finance, advertising, and operations. Trained at KPMG and Goldman Sachs, then spent 11 years scaling VaynerX from $42M to nearly $350M in revenue alongside Gary Vaynerchuk.
stacklist.com/jamesorsini
A multi-hat operator with 40+ years across finance, advertising, and operations. Trained at KPMG and Goldman Sachs, then spent 11 years scaling VaynerX from $42M to nearly $350M in revenue alongside Gary Vaynerchuk.
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Billable Utilization: Formulas and Strategies for Increased Profitability
Billable utilization rate measures the percentage of employee hours spent on billable client work, with a healthy range of 75-90% for most agencies to balance revenue and team burnout. The article provides calculation formulas, contextual guidance from industry expert Eli Rubel, and explains how tracking utilization prevents margin collapse and reveals workflow inefficiencies.
Built for AI agentsACO · 2292 tokens
Summary
Billable utilization rate measures the percentage of employee hours spent on billable client work, with a healthy range of 75-90% for most agencies to balance revenue and team burnout. The article provides calculation formulas, contextual guidance from industry expert Eli Rubel, and explains how tracking utilization prevents margin collapse and reveals workflow inefficiencies.
Tags
billable-utilization · agency-profitability · time-tracking · workforce-management · utilization-rate · toggl · revenue-optimization
Key entities
Eli Rubel (person, 0.95) · Toggl (organization, 0.9) · billable-utilization-rate (concept, 0.98) · net-profit-margin (concept, 0.85) · agency-profitability (concept, 0.9)
Classification
reference · language en · status final
Provenance
claude-haiku-4-5 via @stacklist/be@0.1.0, confidence 0.85, 28 Oct 2026