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AAMCO University: The Training Culture Behind Operator Performance
AAMCO's dedicated training facility runs more than 300 interactive courses, live and on-demand, for franchise owners, technicians, and customer service managers across the network. This training infrastructure is the reason the network was ready for a real-time coaching platform: AAMCO franchisees were already being evaluated and coached on structured KPIs, so layering Olelo on top was a natural extension. Helps explain why a franchise system this size was able to roll out Olelo so quickly.