Technical Support Specialist

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. Job Title: Technical Support Specialist Locations: Germany (Remote), Solihull, UK (Hybrid)/Galway,Ireland (Hybrid) Type of role: Permanent Language: Turkish and English To start: ASAP Who We Are At SOTI, we are committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate the art of creating great software. To us, being visionary is more important than doing things the way they’ve always been done. What We’re Looking For We’re looking for a highly skilled Technical Support Specialist who speaking fluent Turkish and who is excited to work in a fast-paced, agile environment and will be motivated and passionate about driving tech forward! What’s in it for you? The People - Our people are our most important resource. From our humble origins in our founder’s basement, to our industry leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun. The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big! The Technology - You’ll get the chance to work with leading edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies. What You’ll Do Provide telephone and email based post-sales technical support for our software products in Turkish and English Investigate issues reported by customers and work collaboratively with internal stakeholders and see through to resolu