11 brutal truths your employer needs to read: | Tom Hunt | 120 comments

11 brutal truths your employer needs to read: 1. Management must collect feedback, if not, you're blind 2. A toxic culture leads to employee churn, which leads to customer churn 3. Gossip kills. Stamp it out 4. Rewarding overwork is the same thing as asking for overwork 5. Employee experience is a leading indicator of customer experience 6. Micromanagement destroys long-term productivity 7. Top talent will leave if their progression isn't your priority 8. When your best people leave, it's your fault 9. Train your managers. Train your managers 10. No sudden movements. Leaders need to be consistent 11. Reinforce values. Daily Times are changing. People-first businesses are winning. Don't get left behind. | 120 comments on LinkedIn