{"version":"1.0","type":"card","id":"9b8e331f-ec74-40d0-aa7c-d6c70a77f4a4","url":"https://stacklist.com/card/9b8e331f-ec74-40d0-aa7c-d6c70a77f4a4","title":"The Customer in CRM: Getting to Know Your Target Audience","source_url":"https://sixtysixten.com/the-customer-in-crm-getting-to-know-your-target-audience/","note":"We all know that CRM stands for customer relationship management, but how much do we pay attention to the customer instead of a focus on management? This page explores the importance of understanding your target audience in CRM strategies.","image":{"url":"https://ucarecdn.com/8f0327ac-da96-4c1a-93f1-efb4b3c329a2/","alt":"The Customer in CRM: Getting to Know Your Target Audience","width":1129,"height":750},"stack":{"id":"6d348488-87ce-43f1-9e0e-fd8aea6156a4","title":"REVOPS INSIGHTS\nPlaybooks & Frameworks.","url":"https://stacklist.com/stack/6d348488-87ce-43f1-9e0e-fd8aea6156a4"},"created_at":"2026-08-07T08:54:18.680Z","updated_at":null,"aco":{"summary":"Understanding your target audience in CRM involves continuously gathering customer data through social listening, competitor analysis, and website interactions to improve marketing effectiveness. The key is to analyze this data strategically while avoiding analysis paralysis, then take actionable steps to refine your targeting approach based on actual customer behavior.","tags":["crm","audience-targeting","customer-data","social-listening","marketing-strategy","data-analysis"],"key_entities":[{"name":"Marawan Aziz","type":"person","confidence":0.95},{"name":"CRM","type":"technology","confidence":0.99},{"name":"Google search alerts","type":"technology","confidence":0.9},{"name":"Facebook","type":"technology","confidence":0.95},{"name":"LinkedIn","type":"technology","confidence":0.95},{"name":"Instagram","type":"technology","confidence":0.95},{"name":"Pinterest","type":"technology","confidence":0.95},{"name":"social-listening","type":"concept","confidence":0.92},{"name":"audience-targeting","type":"concept","confidence":0.93},{"name":"analysis-paralysis","type":"concept","confidence":0.88}],"classification":"tutorial","language":"en","confidence":0.85,"provenance":{"model":"claude-haiku-4-5","tool":"@stacklist/be@0.1.0","confidence":0.85,"timestamp":"2026-08-07T08:54:24.260Z"},"token_counts":{"approximate":1605,"cl100k":1275},"content_hash":"sha256:f082c3f116d25804ba11236ce57bd0b226e8503cd251dbe7850b2e3fdbdfa3d0","acp_version":"0.2","body_available":true,"body_tokens":1605,"visibility":"public","agent_accessible":true,"status":"final"},"_links":{"self":"/api/public/card/9b8e331f-ec74-40d0-aa7c-d6c70a77f4a4.json","html":"https://stacklist.com/card/9b8e331f-ec74-40d0-aa7c-d6c70a77f4a4","md":"/api/public/card/9b8e331f-ec74-40d0-aa7c-d6c70a77f4a4.md","stack_json":"/api/public/stack/6d348488-87ce-43f1-9e0e-fd8aea6156a4.json"}}