{"version":"1.0","type":"card","id":"8a88a527-d777-4c1f-b199-3e0625440e26","url":"https://stacklist.com/card/8a88a527-d777-4c1f-b199-3e0625440e26","title":"The \"Closed-Won\" Handoff","source_url":"https://sixtysixten.com/playbooks/closed-won-handoff/","note":"Automate the transition from sales to customer success. When deals close, trigger onboarding workflows, compile handoff documents, and ensure nothing falls through the cracks.","image":{"url":"https://ucarecdn.com/6a1b6014-ed6d-4413-9bcc-d93862cb8f98/","alt":"The \"Closed-Won\" Handoff","width":2400,"height":1350},"stack":{"id":"12f8da7e-0778-4ec7-a646-73feba384c00","title":"Team Training & Onboarding","url":"https://stacklist.com/stack/12f8da7e-0778-4ec7-a646-73feba384c00"},"created_at":"2026-08-14T15:46:13.866Z","updated_at":null,"aco":{"summary":"The Closed-Won Handoff Playbook automates the transition from sales to customer success by compiling deal context into a structured handoff document and assigning CS owners. It ensures seamless customer onboarding and reduces churn through complete context sharing and proper workflow automation.","tags":["handoff-automation","customer-success","sales-operations","onboarding","workflow-automation","crm-integration"],"key_entities":[{"name":"ChurnZero","type":"technology","confidence":0.95},{"name":"Gainsight","type":"technology","confidence":0.95},{"name":"Vitally","type":"technology","confidence":0.95},{"name":"Notion","type":"technology","confidence":0.9},{"name":"Google Docs","type":"technology","confidence":0.9},{"name":"Slack","type":"technology","confidence":0.9},{"name":"customer-success-handoff","type":"concept","confidence":0.98},{"name":"sales-to-cs-transition","type":"concept","confidence":0.97},{"name":"onboarding-workflow","type":"concept","confidence":0.96}],"classification":"framework","language":"en","confidence":0.85,"provenance":{"model":"claude-haiku-4-5","tool":"@stacklist/be@0.1.0","confidence":0.85,"timestamp":"2026-08-14T15:31:21.671Z"},"token_counts":{"approximate":2582,"cl100k":2222},"content_hash":"sha256:80045b9b47204061781e81dd8b6ae952db5478b9f7268705b1edd3e8526d7d79","acp_version":"0.2","body_available":true,"body_tokens":2582,"visibility":"public","agent_accessible":true,"status":"final"},"_links":{"self":"/api/public/card/8a88a527-d777-4c1f-b199-3e0625440e26.json","html":"https://stacklist.com/card/8a88a527-d777-4c1f-b199-3e0625440e26","md":"/api/public/card/8a88a527-d777-4c1f-b199-3e0625440e26.md","stack_json":"/api/public/stack/12f8da7e-0778-4ec7-a646-73feba384c00.json"}}