---
title: "SaaS Customer Interaction and Online Reputation Insights"
url: https://stacklist.com/card/86324e65-6f38-47e1-bc0d-53476e497fe4
source_url: "https://www.codestory.co/episodes/s1-e14-saas-customer-interaction-and-scaling-online-reputation-dennis-steele-podium/"
stack: https://stacklist.com/c/technology/stack/12521833-fad9-4188-8c0b-2d296243e0ac
summary: "Dennis Steele, co-founder of Podium, discusses how he transitioned from a non-tech background through the DevMountain bootcamp to build a SaaS platform for managing online reputation. The episode covers customer interaction strategies, scaling challenges, and the journey of building Podium into a unified reputation management tool for businesses."
tags: "saas, online-reputation, startup, podcast, customer-interaction, scaling, software-development"
key_entities: "Dennis Steele (person), Podium (organization), DevMountain (organization), Code Story (organization), Noah Labhart (person), BYU (organization), Hackbright Academy (organization), online reputation management (concept), SaaS (concept), George Mocharko (person), Transistor.fm (technology)"
classification: "transcript"
content_hash: "sha256:a4d2a6189ea3977632f1669513f80a6eacbe9e0ef2a68257ddcfc6524cb324ff"
acp_version: "0.2"
token_counts_approximate: 451
visibility: public
agent_accessible: true
status: "final"
---

# SaaS Customer Interaction and Online Reputation Insights

Code Story | Startup Podcast for Technical Founders — S1 E14: SaaS Customer Interaction and Scaling Online Reputation | Dennis Steele (Podium) Press Play to Listen While You Browse S1 E14: SaaS Customer Interaction and Scaling Online Reputation | Dennis Steele (Podium) Code Story | Startup Podcast for Technical Founders 0:00 30:00 1× Along with being a startup founder, Dennis Steele is a family man and a triathlete. A non-tech grad from BYU, he went through a software development bootcamp – called DevMountain – to arm him with practical dev skills. He took this base knowledge, and he and his co-founder built Podium – a way for businesses to manage their online reputation, through one single platform . Today’s sponsors: DevMountain ( https://learn.devmountain.com/devmountain-code-story ) Hackbright Academy ( https://hackbrightacademy.com/learn-programs-cs ) Links https://www.podium.com/ https://www.linkedin.com/in/steeledennis https://twitter.com/steele32 Leave us a review on Apple Podcasts ! Amazing tools we use: If you want the best publishing platform for your podcast, with amazing support & people – use Transistor.fm . Want to record your remote interviews with class? Then, you need to use Squadcast . Code Story uses the 1-click product ClipGain , sign up now to get 3hrs of podcast processing time FREE! Credits: Code Story is hosted and produced by Noah Labhart , Co-produced and edited by George Mocharko . Be sure to subscribe on Apple Podcasts , Spotify , Pocket Casts , Google Play , Breaker , YouTube , or the podcasting app of your choice. Checkout our episode stacks on Stacklist! https://stacks.codestory.co/ Advertising Inquiries : https://redcircle.com/brands Privacy & Opt-Out: https://redcircle.com/privacy Latest Season of the Podcast is Sponsored By