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title: "Nielsen Norman Group: UX Training, Consulting, & Research"
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# Nielsen Norman Group: UX Training, Consulting, & Research

Live Online Courses Learn live from expert instructors covering comprehensive UX topics — with optional industry-recognized UX Certification . All Live Online Courses Artificial Intelligence AI for Design Workflows Leverage AI to enhance creativity, efficiency, and impact in everyday design work Live Online Research Usability Testing Plan, conduct, and analyze your own studies, whether in person or remote Live Online Self-Paced Courses Learn on your schedule — targeted, practical training on the industry’s most in-demand skills. All Self-Paced Courses 4 Hours 16 Lessons Demonstrating UX Value Translate UX outcomes into business value to influence stakeholders and secure buy-in. US$ 199 Self-Paced 9.75 Hours 32 Lessons Successful UX Job Searching Secure your next UX job with a strategic plan, persuasive portfolio, and stellar interview skills. US$ 49 Self-Paced Earn UX Certification Take 5 live courses, pass 5 online exams UX Certification is an exam-based credential that reinforces learning and boosts credibility. UX Certification Benefits Recent Articles & Videos Stop Reporting UX Activity and Report Business Outcomes UX teams should report business outcomes — not activity or UX metrics — to show impact on revenue, cost, risk, speed, retention, and to secure resources. 4 min read Lola Famulegun Crafting AI Explanations for Every Role in Your Enterprise Different enterprise roles need different types of explanations for AI outputs. 11 min read Katie Schmidt, Jessa Anderson, +1 Storytelling in User Research Storytelling isn't just for communicators — it's central to user research. Stories help uncover insights, make findings intelligible, and drive team action. 4 min video Maria Rosala Quantity Yields Quality in UX: Iterative vs. Parallel vs. Competitive Design No design is perfect on the first try. Combining iteration, parallel design, and competitive testing helps teams move quickly, explore broadly, and make confident, evidence-based design decisions. 5 min video Therese Fessenden More Articles & Videos Why NNGroup Research-backed, 28+ years strong. We have over 28 years of experience and take pride in our reputation as the team whose research defines and advances UX. Meet our team → Deep topics, digestible guidance. We publish actionable research findings that cut through the noise, establishing industry best practices without jargon or inaccessible theory. Explore our articles and videos → Evidence over opinions. We don’t cut corners — all our advice is built on extensive research, not industry vibes. It’s why our clients keep coming back. See our clients → Leading Organizations Learn from NNGroup Visa P&G Citi Vimeo Samsung