{"version":"1.0","type":"card","id":"7287093f-b156-4e1e-857b-0f2ab02daff5","url":"https://stacklist.com/card/7287093f-b156-4e1e-857b-0f2ab02daff5","title":"How Voice AI Is Transforming Customer Service","source_url":"https://www.computerweekly.com/news/366641314/How-voice-AI-is-transforming-customer-service","note":"Computer Weekly's look at how voice AI moved from early-2023 hype to real production deployments, with real performance results.\n\nThe piece includes case studies of enterprise voice AI rollouts that cut contact center wait times to under a minute and reduced monthly customer service costs by roughly 30%.\n\nUseful for shop operators who want to see what voice AI actually delivers at scale, not just what it promises.\n","image":{"url":"https://ucarecdn.com/c53f7344-0358-4395-be59-d4f6a5277e04/","alt":"How Voice AI Is Transforming Customer Service","width":1200,"height":630},"stack":{"id":"478743d4-d90d-428e-ad43-3c750f1cd505","title":"AI Voice Agent for Auto Repair","url":"https://stacklist.com/c/business/stack/478743d4-d90d-428e-ad43-3c750f1cd505"},"created_at":"2026-04-20T12:37:14.829Z","updated_at":null,"aco":null,"_links":{"self":"/api/public/card/7287093f-b156-4e1e-857b-0f2ab02daff5.json","html":"https://stacklist.com/card/7287093f-b156-4e1e-857b-0f2ab02daff5","md":"/api/public/card/7287093f-b156-4e1e-857b-0f2ab02daff5.md","stack_json":"/api/public/stack/478743d4-d90d-428e-ad43-3c750f1cd505.json"}}