---
title: "FlorenceCare™ - Florence"
url: https://stacklist.com/card/71bb98b7-a1da-4420-aea7-0bb367e4fb65
source_url: "https://www.florencehc.com/florencecare/"
stack: https://stacklist.com/stack/a8eb4216-9394-4939-8a5e-97e96785ee4f
summary: "Florence Healthcare is a SaaS platform founded in 2014 that streamlines clinical trials by connecting clinical teams across 90+ countries with best-in-class customer service. The company emphasizes customer-centric values, rapid response times under 10 minutes, and 97.6% customer satisfaction through expert support in clinical research and software."
tags: "clinical-trials, healthcare, saas, customer-service, florence-care, medical-research, digital-health"
key_entities: "Florence Healthcare (organization), FlorenceCare™ (technology), clinical-trials (concept), customer-satisfaction (concept), 90+ Countries (location), Founded 2014 (event)"
classification: "reference"
content_hash: "sha256:6ff93cf63ca1b0c8d3159702f0ed3034006099a2660f5749c240c3c101af4603"
acp_version: "0.2"
token_counts_approximate: 248
visibility: public
agent_accessible: true
status: "final"
---

# FlorenceCare™ - Florence

FlorenceCare™ Florence Team 2025-06-17T18:33:43-04:00 FlorenceCare™ Our customers come first. Service by the Numbers 2014 Florence was founded 30k Clinical teams activated 90+ Countries connected 2x Investment in customer service *compared to other SaaS companies <10min First response time 97.6% Best-in-class customer satisfaction Our Service Promise Customer Centric We are site focused, and all customers are important. Empowering We empower customer to self-serve where possible, so we can focus on impact. Intentional We do what it takes to get the job done, while being purposeful in our actions. Experts We have subject matter experts in clinical research and software, which allows us to rise above standards. Responsive We hear our customers, quickly. We have the fastest response time in the industry. Strategic We deliver value that helps customers achieve their business goals, Flovisers. Connect with Us Meet Our Experts Let’s Cure Clinical Trials Together Request Demo