{"version":"1.0","type":"card","id":"21bbd281-7a12-4168-9860-9a556ef6bff1","url":"https://stacklist.com/card/21bbd281-7a12-4168-9860-9a556ef6bff1","title":"Get Started with Lightning Knowledge","source_url":"https://trailhead.salesforce.com/content/learn/modules/lightning-knowledge-basics/get-started-with-lightning-knowledge?utm_source=pocket_saves","note":"Discover how Lightning Knowledge supercharges agent productivity, empowers customers to find answers, and builds a comprehensive knowledge base.","image":{"url":"https://ucarecdn.com/c48c3ddd-f97b-4bca-87f2-216225321434/","alt":"Get Started with Lightning Knowledge","width":1200,"height":630},"stack":{"id":"3e0f3542-522f-46e8-9719-03c24e6c6bee","title":"Salesforce","url":"https://stacklist.com/stack/3e0f3542-522f-46e8-9719-03c24e6c6bee"},"created_at":"2025-05-25T03:18:25.976Z","updated_at":null,"aco":{"summary":"This website is about Salesforce Lightning Knowledge, a knowledge base tool for Salesforce that allows businesses to create a centralized repository of information for customers and employees. It provides benefits such as increased agent productivity, improved customer service, and a more efficient way to answer frequently asked questions. The website uses a fictional scenario to illustrate how Lightning Knowledge can be used to improve customer service and agent productivity. It also provides instructions on how to access a free trial of Service Cloud to explore Lightning Knowledge in more detail. \n","tags":[],"key_entities":[],"classification":null,"language":null,"confidence":null,"provenance":null,"token_counts":{"approximate":163},"content_hash":null,"acp_version":"0.2","body_available":false,"body_tokens":0,"visibility":"public","agent_accessible":true,"status":"final"},"_links":{"self":"/api/public/card/21bbd281-7a12-4168-9860-9a556ef6bff1.json","html":"https://stacklist.com/card/21bbd281-7a12-4168-9860-9a556ef6bff1","md":"/api/public/card/21bbd281-7a12-4168-9860-9a556ef6bff1.md","stack_json":"/api/public/stack/3e0f3542-522f-46e8-9719-03c24e6c6bee.json"}}