{"version":"1.0","type":"card","id":"110b460e-7384-4237-a4f4-2594ea16388b","url":"https://stacklist.com/card/110b460e-7384-4237-a4f4-2594ea16388b","title":"The New Era of Business Support - Factotum","source_url":"https://www.factotum.com/the-new-era-of-business-support/","note":"Discover how outsourcing has evolved from cost-cutting to strategic partnerships. Factotum helps ambitious SMEs unlock growth, agility, and expertise through flexible, scalable business support.","image":{"url":"https://ucarecdn.com/092a9b41-eb0b-4c37-936f-811de4f2151f/","alt":"The New Era of Business Support - Factotum","width":1330,"height":630},"stack":{"id":"b4465089-2872-48f1-8853-67167e8a2e41","title":"Blog","url":"https://stacklist.com/stack/b4465089-2872-48f1-8853-67167e8a2e41"},"created_at":"2026-08-05T20:50:39.178Z","updated_at":null,"aco":{"summary":"The New Era of Business Support discusses the customer experience revolution for UK SMEs in 2024. This analysis by Gayatri Wood examines how small and medium enterprises are transforming their business practices to prioritize customer-centric strategies.","tags":["customer-experience","uk-smes","business-support","2024","digital-transformation","revolution"],"key_entities":[{"name":"Gayatri Wood","type":"person","confidence":0.95},{"name":"UK","type":"location","confidence":0.99},{"name":"Customer Experience Revolution","type":"concept","confidence":0.92},{"name":"SMEs","type":"concept","confidence":0.98},{"name":"2024","type":"event","confidence":0.99}],"classification":"analysis","language":"en","confidence":0.85,"provenance":{"model":"claude-haiku-4-5","tool":"@stacklist/be@0.1.0","confidence":0.85,"timestamp":"2026-06-17T10:22:17.542Z"},"token_counts":{"approximate":23,"cl100k":19},"content_hash":"sha256:76f1f160a3d69e246100917c1d305d3e37539c4988055dccb668a6b869352a21","acp_version":"0.2","body_available":true,"body_tokens":23,"visibility":"public","agent_accessible":true,"status":"final"},"_links":{"self":"/api/public/card/110b460e-7384-4237-a4f4-2594ea16388b.json","html":"https://stacklist.com/card/110b460e-7384-4237-a4f4-2594ea16388b","md":"/api/public/card/110b460e-7384-4237-a4f4-2594ea16388b.md","stack_json":"/api/public/stack/b4465089-2872-48f1-8853-67167e8a2e41.json"}}