{"version":"1.0","type":"card","id":"083561be-2749-4bfc-bba9-6f5052d8f961","url":"https://stacklist.com/card/083561be-2749-4bfc-bba9-6f5052d8f961","title":"The 5 Voice AI Trends That Will Define 2026","source_url":"https://www.parloa.com/blog/ai-trends-2026/","note":"Voice is re-emerging as the most natural and scalable customer interface. Sub-second latency, multilingual platforms, and compliance-by-design are separating leaders from laggards in enterprise voice AI.","image":{"url":"https://ucarecdn.com/7f88eb5e-5fe0-4761-acbd-41f21ccc64ed/","alt":"The 5 Voice AI Trends That Will Define 2026","width":1280,"height":719},"stack":{"id":"8521690e-e828-43bf-a05b-91287c60612b","title":"The Future of Voice","url":"https://stacklist.com/c/technology/stack/8521690e-e828-43bf-a05b-91287c60612b"},"created_at":"2026-07-20T09:13:40.938Z","updated_at":null,"aco":{"summary":"The article outlines five voice AI trends set to define 2026, including voice as CX fabric, multilingual orchestration, multimodal journeys, real-time adaptive routing, and trust and governance as platform features. It argues that closing the gap between fragmented support channels and coordinated, context-aware experiences requires a conversational platform with voice AI at the center.","tags":["voice-ai","customer-experience","multilingual","omnichannel","conversational-ai","cx-orchestration","enterprise-ai"],"key_entities":[{"name":"Anjana Vasan","type":"person","confidence":0.95},{"name":"Parloa","type":"organization","confidence":0.95},{"name":"Voice AI","type":"technology","confidence":0.98},{"name":"Multimodal CX","type":"concept","confidence":0.9},{"name":"Real-time orchestration","type":"concept","confidence":0.88},{"name":"Multilingual orchestration","type":"concept","confidence":0.9},{"name":"Conversation objects","type":"concept","confidence":0.8},{"name":"IVR","type":"technology","confidence":0.75}],"classification":"analysis","language":"en","confidence":0.85,"provenance":{"model":"claude-opus-4-6","tool":"@stacklist/mcp-server@2.0.0","confidence":0.85,"timestamp":"2026-07-20T09:13:50.331Z"},"token_counts":{"approximate":3231,"cl100k":2308},"content_hash":"sha256:f6d2e0443759d9f2fe1411c771e5c3718e24ebb8003dc3b5c982d68f5ab3d9b3","acp_version":"0.2","body_available":true,"body_tokens":3231,"visibility":"public","agent_accessible":true,"status":"final"},"_links":{"self":"/api/public/card/083561be-2749-4bfc-bba9-6f5052d8f961.json","html":"https://stacklist.com/card/083561be-2749-4bfc-bba9-6f5052d8f961","md":"/api/public/card/083561be-2749-4bfc-bba9-6f5052d8f961.md","stack_json":"/api/public/stack/8521690e-e828-43bf-a05b-91287c60612b.json"}}