{"version":"1.0","type":"card","id":"018d2013-ce5b-4a62-8439-c274bb15403c","url":"https://stacklist.com/card/018d2013-ce5b-4a62-8439-c274bb15403c","title":"How Olelo's Coaching Actually Works: Call Scoring and Alerts","source_url":"https://stacklist.com/c/business/stack/14bec7e4-b622-48a9-b579-2e0205d9ae30","note":"A first-person walkthrough of an example call: what gets scored, what an advisor's alert looks like, and what a manager sees, the one thing missing from an otherwise strong, well-sourced stack of third-party research and tools.\n","image":{"url":"https://ucarecdn.com/8b2358de-e5eb-4c25-93be-fd354e0d0447/","alt":"How Olelo's Coaching Actually Works: Call Scoring and Alerts","width":612,"height":408},"stack":{"id":"ee0466af-4df6-4791-9a52-69b91e9156fe","title":"Service Advisor Coaching","url":"https://stacklist.com/c/technology/stack/ee0466af-4df6-4791-9a52-69b91e9156fe"},"created_at":"2026-07-21T18:01:03.287Z","updated_at":null,"aco":{"summary":"Olelo Intelligence is an AI sales coaching platform designed for auto repair shops and franchises, offering modules like an AI voice agent for handling overflow calls and appointment booking. The company has raised $1M in funding and operates across 100+ locations, demonstrating significant market traction with reported 15% revenue lifts per store.","tags":["ai-sales-coaching","auto-repair","startup-tools","business-software","entrepreneurship"],"key_entities":[{"name":"Olelo Intelligence","type":"organization","confidence":0.99},{"name":"Miki Hardisty","type":"person","confidence":0.95},{"name":"Ed Moore","type":"person","confidence":0.95},{"name":"AAMCO","type":"organization","confidence":0.92},{"name":"Hawaii Angels","type":"organization","confidence":0.9},{"name":"AI Voice Agent","type":"technology","confidence":0.98},{"name":"Hawaii","type":"location","confidence":0.88},{"name":"AI Sales Coaching","type":"concept","confidence":0.97},{"name":"Hawaii Entrepreneur Awards 2026","type":"event","confidence":0.85}],"classification":"reference","language":"en","confidence":0.85,"provenance":{"model":"claude-haiku-4-5","tool":"@stacklist/be@0.1.0","confidence":0.85,"timestamp":"2026-07-21T18:01:04.781Z"},"token_counts":{"approximate":1285,"cl100k":1047},"content_hash":"sha256:f478f45d5ff630264a5549c44820da08bbb2e0f54a0818494914f99445834beb","acp_version":"0.2","body_available":true,"body_tokens":1285,"visibility":"public","agent_accessible":true,"status":"final"},"_links":{"self":"/api/public/card/018d2013-ce5b-4a62-8439-c274bb15403c.json","html":"https://stacklist.com/card/018d2013-ce5b-4a62-8439-c274bb15403c","md":"/api/public/card/018d2013-ce5b-4a62-8439-c274bb15403c.md","stack_json":"/api/public/stack/ee0466af-4df6-4791-9a52-69b91e9156fe.json"}}